Cultural Consultancy
Slam Partners provides cultural consultancy using anthropological theories and methodologies to help people gain greater insight into how the culture of teams and service users can create misunderstandings and conflict. This often leads to service users not receiving culturally sensitive services. Multicultural staff groups can also experience similar difficulties. The service works to help people develop a more in depth understanding of the culturally specific rational view points held by respective individuals. This could be between a service user and clinical team or within a team. A variety of research based tools are used by the consultants to gather information that help people gain a greater understanding of the issues. They then work with the service user and teams to develop more mutually beneficial relationships.
To find out how we worked with an Adult Mental Health service which was experiencing difficulties engaging a service user who believed that ‘spirits’ were causing him distress, click here.
