Mediation and Conflict Resolution

Disputes between people are not uncommon in busy teams where misunderstandings can occur and strong feelings are evoked. However following grievance procedures is costly in time and energy for those involved. It can lead to positions becoming solidified around the issue and this can result in an unsatisfactory outcome for at least one of the parties. Slam Partners offers a service for people to resolve their issues and differences before resorting to formal procedures. Equally the service can be used to help people move forward once a grievance procedure and process has been completed. This method of work provides a more healthy and satisfactory result and is more cost efficient.

Find out how a team manager resolved a dispute they had with a team member while avoiding going through a grievance procedure.

How do we ensure our actions mirror our initial ideas?